Challenges faced by indian outsourcing industry

From SpaceDaily:

"Every year, about 70,000 jobs are added and the main challenge is how to attract people," he told delegates at a conference held by NASSCOM, India's leading information technology body, in the southern city of Bangalore.



"The challenge is also how to retain the pool. It's a collective challenge. We require a holistic approach to expand the pool and train people. The question here is how to retain the manpower to deliver quality and value."



Analysts say outsourcing labour attrition rates vary between 20 and 40 percent in some companies while at top firms it averages at least 15 percent.



The National Association of Software and Service Companies (NASSCOM) said in a recent report the outsourcing industry was expected to face a shortage of 262,000 professionals by 2012.